About us
One brand. One valley.
We are an independent repair outfit working built-in Sub-Zero refrigeration in Issaquah. Not a dispatch board that sends whoever is free — the same small group of technicians runs every call on this route.
What we do
Sealed-system diagnostics under gauges, evaporator and defrost faults, control boards, door and gasket work, ice production problems and dual-zone wine storage. Classic and Designer series, integrated columns, undercounter drawers and panel-ready installations.
What we do not do
We do not service twelve other brands. We do not quote a repair over the phone without seeing the unit, because a guess that becomes a different number on the day is how people end up feeling cheated. And nothing gets opened up before you have agreed a price.
How pricing works
A $89 service call covers the visit and the full assessment. Approve the repair and it comes straight off the total. Parts are quoted as the model-specific component, never a universal substitute that fails again in eight months.
How a job runs
Three steps, no surprises
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The call
Model number off the door frame and a plain description of the fault. Half the time that alone narrows it to two or three components, which means the right parts are already on the van.
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The diagnostic
Cabinet and evaporator temperatures logged, defrost circuit and fans tested, sealed system read under gauges when the numbers point that way. You get the cause, not a shortlist.
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The repair
Priced and agreed before anything is opened up. Model-specific parts, not universal substitutes, and the unit is run back to spec with the readings shown to you before we leave.
Next step
Get it looked at properly
A $89 service call, credited in full against an approved repair. Gauges where they are needed and a firm price before anything is opened up. Issaquah and the wider I-90 corridor, 8:00 am – 8:00 pm, seven days.